Quality Inn Swan Hill
396 Campbell Street, Near Swan Hill Racecourse Bowls Club, Swan Hill, VIC 3585, Australia
Clasificación
4.3
Precio
$$
Habitaciones
24
Mascotas
No
desde PEN 3,694.58
26
may
Quality Inn Swan Hill, Swan Hill
Precio y Disponibilidad
Selecciona tu habitación
1 Queen Bed Nonsmoking ·
Solo Habitación
Deluxe Queen Room ·
Solo Habitación · 1 Queen Bed
No Reembolsable
1 Queen Bed - Nonsmoking Room ·
Solo Habitación
15% descuento
No Reembolsable
Standard Queen Room ·
Solo Habitación · Queen
Standard Queen Room with Jacuzzi ·
Solo Habitación · 1 Queen Bed
No Reembolsable
Queen Bed - Nonsmoking Room ·
Solo Habitación
15% descuento
No Reembolsable
Standard Queen Suite ·
Solo Habitación · 1 Queen Bed
No Reembolsable
Standard Suite ·
Solo Habitación · 1 Queen Bed and 2 Twin Beds
No Reembolsable
Nota: La imagen mostrada tiene fines ilustrativos únicamente y puede no representar la habitación real del hotel. La distribución de las habitaciones, los muebles, las comodidades y la vista pueden variar según la disponibilidad y la ubicación del hotel.
General
Excelente
4.3
152 comentarios
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Comentarios de Clientes
Valor 3.8
Localización 4.5
Limpieza 4.5
Comodidad 4.2
Vecindad 4.4
Amenidades 4
Condición 4
Recomendación 88.2%
“Was up for work and was impressed with this place. Clean rooms that are modern and well appointed. The owner is lovely and it is central to the town. Good air conditioning too, you'll need it 😀”
— James Michael
“Pretty ordinary experience..
I didn’t actually stay here in the end, but I accidentally booked the wrong date for my accommodation (totally my fault) and had booked in 2 nights before I was due to stay.
I realised on the drive up and called the Inn advising them of what had occurred and the owner Rhonda understood what had occurred and advised they would prepare the room
For the night I intended to stay.
I didn’t actually discuss the payment situation. But upon arriving I spoke with her husband who was extremely rude. I asked if it was possible that I could get a transfer of my booked dates or discounted rate because I didn’t actually stay.
He was adamant that my contract was with the booking agency and they had no responsibility to me as far as a discount or transfer was concerned. (I understood that they didn’t have any legal duty to provide me assistance).
So I basically I said ok I guess I’ll go somewhere cheaper (due to the fact that I was on a work trip and my employer would be upset if I paid the expensive $175 for the night again)…
Which he then tried to tell me that he could charge me for another night because supposedly my call earlier explaining the situation was interpreted as another booking!
Eventually he said he would cancel that reservation without charging me, trying to imply he was doing a nice favour.
What I can’t wrap my head around I suppose is that. 1. The inn was very quiet with barely any guests. 2. It is a smallish country town and I was willing to pay again at a discounted
rate for no extra work for them. 3. I probably would have given a good review for their understanding of my situation.
As it turns out the owners were not interested in helping in any way and were determined to make like difficult for me rather than earn themselves some good reviews and do a nice favour.
As mentioned they were within their rights… just wasn’t good moral or business acumen..”
— Will beasley