I stayed 6 nights and they charged me $50 per night for incidental/security deposit and said I would be refunded up on checkout. Most hotels charge you $50/100 for incidental deposits regardless of you length of stay, not for each individual night. I'm in Chicago where it's 50 degrees and upon entering my room. I turned the heat on and it didn't work. They finally fixed it after 3rd complaint and 4 days later. Microwave worked but didn't spend, so food didn't cook evenly. Refuse room 200 at this hotel as it's by the stair way where if the door is opened it slams shut. Waking you all hours of the night or disturbing your moving or phone conversation.

The room was clean, and the staff was nice. However, there is a big highway out front that turned into a drag racing venue late at night. I couldn’t believe how loud it was, and it went on ALL night. I slept about two hours.

Very satisfied and happy with this hotel stay. The hotel shuttle was absolutely fantastic and so thankful for its existence. The front desk staff was patient and friendly. I had the opportunity to observe them for several hours as I enjoyed many cups of coffee in the front lobby. There was around the clock hot tea and coffee station near the elevators. This was a welcomed amenity by those in my group. The hotel also offered a computer. The room was fresh and clean. Comfortable. Quiet. Hotel area is very convenient. We were able to stroll to Giadornos for fresh hot Chicago Deep Dish. If I ever get delayed by Southwest Airlines again and must leave the airport because they cancelled the flight even tho they said it would take off in 30 minutes, I WILL STAY AT THIS HAMPTON INN.

Really wanted to enjoy a short weekend with my sisters in Chicago but after seeing BODILY FLUIDS on the bed upon check-in was DISGUSTING. Huge green boogers with hairs everywhere on the actual mattress. We requested another room because it’s late but front desk lady said they were booked … I go online to see if they have availability and THEY DO. The nice housekeeping lady changed the whole set for us thank God but that was after we repeatedly called and asked if we could get new sheets and my sisters and I wiped down the mattress as thoroughly as we could with Lysol Wipes… The lady at the front desk was not trying to help us at all, not at all concerned with our health and quite frankly we did not want to bother them as it’s midnight but we could not lay on filth.. Im without words honestly..

I love Hampton Inn. Great mattresses, great linens, always clean, and this location is no different. However, audits should not be run when people are checking out for 5am flights. That task should be completed earlier if doesn’t allow guests to get invoices on check-out. Even WORSE, the tall, older lady working the front desk at this time was literally the surliest hotel employee that I have run across in 25 years of business travel. She definitely should not have a career in hospitality. If she were my employee, I would fire her immediately. It wouldn’t kill her to greet guests with a smile, or to apologize for not being able to provide a service. I don’t need her to educate me on how hotels work. A friendly attitude would have gone a long way, especially at 410am. I love Hampton Inn but wouldn’t stay at this location again. There are plenty of other Hilton hotels to choose from.

Stayed here over this past weekend .I enjoyed my stay here . Great location to and from airport . Lots of restaurants in this strip Veryyyy clean hotel will definitely be back. Also great holiday...

Whatever street room 210 was adjacent to was a motorcycle race zone punctuated with fireworks when I was there. Room was clean but there are plenty other hotels around there that may be way quieter...

Okay, to start I have stayed at this Midway site a number of times, at the Double Tree in October, Hyatt Place in November etc. and always came back for numerous reasons. However, my stay December...

Hotel is rather basic with small rooms. Bed was lumpy. We could hear the person in the next room snoring. Our toilet was running. We called the front desk about the toilet and the front desk guy...