Grand Palladium Palace Ibiza Resort & Spa

David Zaragoza Fernández

Nov 22, 2021

1

En agosto, pude comprobar como el Sous chef Angelo manipulaba la reposición de los donuts con las manos sin ningún tipo de utensilio, teniendo un problema de urticaria u alergia con los dedos pelados en carne viva.. Un asco!!

David Granja

Nov 22, 2021

5

Limpieza exelente, instalaciones modernas, entorno relajante. El bufete del desayuno completísimo y buena atención

Paula Leitão

Nov 22, 2021

4

Atendimento fantástico. Apesar de ter chegado às 8 da manhã disponibilizaram imediatamente acesso ao pequeno almoço. Algo que nunca tinha acontecido. Hotel com quartos limpos e áreas de refeição também muito limpas e bonitas. O deck da piscina merecia uma melhor atenção por parte do hotel e o acesso à praia também. Comida boa.

Nuno Gomes

Nov 22, 2021

5

Excelente hotel, higiene muito boa, alimentação excelente, quartos bons. Único aspecto a melhorar é caminho para a praia. Recomendo.

Jorge Mathias

Nov 22, 2021

5

O Melhor lugar para passar o fim de semana, a gerente da recepção Elisa é super simpática deixando sua estadía um luxo.O restaurante mediterráneo é o Melhor, Vou umas 3 vezes ao ano!

Paulo Alexandre Pinheiro Bonifácio Sousa

Nov 22, 2021

5

Excelente instalações. Boas opções e qualidade nas refeições. Staff muito prestável e simpático

Joao Francisco de godoy

Nov 22, 2021

5

Super ResortAda parecido aqui no Brasil, ALL inclused mesmo atè wisk 12 anos liberado, cozinha impecàvel para todos os paladares, piscina grande ,vários bares pelo resort, pessoal treinadìssimo ,fantastico

Asuncion Iglesias

Nov 08, 2021

5

Hemos pasado un día y una noche un grupo de compañeras y nos lo hemos pasado genial Destacar la atención de Ricardo, Begoña y Cristina que nos atendieron con una gran profesionalidad y simpatía en el comedor Gracias a todo el equipo de trabajo del hotelque han sido amabilísimos y pacientes con nosotras.

Conchi Garcia

Nov 08, 2021

5

Excelente atención de todo el personal, en especial, en el comedor, sobre todo, Mariana ( de Ibiza pero de Granada).Volveremos pronto.Recomendamos el hotel.

Cjllm Cjllm

Nov 08, 2021

5

El personal muy amable, todo muy limpio. Deberían controlar el poco respeto de la gente con las plazas de minusválidos en el parking. Todo lo demás genial.

Ccm

Nov 08, 2021

5

El trato del personal es muy bueno. En el restaurante, destaca Begoña por su profesionalidad. De las camareras de piso, Piedad ha sido muy educada, eficaz, limpia, cuidadosa y discreta.Las instalaciones están muy completas y limpias. La comida del buffet libre es de calidad y hay suficiente variedad.

Josephine Suarez

Nov 02, 2021

5

Fab amenities, choice of great pools, food has been excellent, all with top class service from professional and polite staff. Rooms have been cleaned daily to the highest standard. I have stayed at all inclusive hotels before but this hotel actually has everything. Special mentions for Elisabeth and her delicious omelettes, the entertainment staff, Amy the fab dancer, so friendly, Demi for his warm sense of humour and information skills, Rory and his fab cocktails, Gabriel and his lovely personality and dance skills and lastly Nacho who made me laugh out loud but 100% effort for Halloween. The celebrations were amazing. Would definitely come again

Manuela Camacho

Nov 01, 2021

1

Porque esperava encontrar um hotel 5 estrelas dadas por uma inspecção de hotelaria espanhola,pelos visto,isto terásidoum hotel ***** no seculo passado. O quarto pequeníssimo a casa de banho,nãocabem duas pessoas de estatura média. Nãotem uns chinelos descartaveis, um roupão.A roupa da cama era exigua, colocamos o ar condicionado o maximo, nada. Ligamosàrecepção,por tres vezes para nos trazeremroup,pareciam que estavam a gozar foi necessárioir diretamenteàrecepçãopara nos entregar dois cobertores amarrutados, nem sequer embalados estavam. A casa de banho nem sitio tem para colocar os estojosde viagem, tudo amontoado, nunca tal me tinha acontecido. Quantoao quarto que diz na oagin serem grandes e amos,um simes quarto com sofásde napa rotos, móveis todos esbotenados,paredes riscadas, sem conforto.O serviçodeixa muito a desejar em termos de desinfecçãoe ninguéma vigiar o espaço , existem montes de placares, onde avisa o uso de mascara obrigatório. Nada, ninguém. Na recepçãoa primeira que nos atendeu penso que alemão ,pela identificação,falava espaalemao, foi um desastre a explicar o funcionamentodas instalações.Atéafirmou que como tinhamos tudo incluido, teriamos direito àprimeira bebida a segunda a pagar, desorganizaçãototal. Nem percebemos metade, porque poderiamter falado ingles, espanhol, frances ou ingles que domino na perfeição. Fiquei tambéma saber que os restaurantesdentro do recinto, com excepçãoda entrada, teriam que ser reservados atéàs9.30 h fo dia. Chegamos às15 h locais jánãoexistiam lugares para o jantar, uma arrepiante e hodionda aventura, com uma imensa multidãode ingleses e alemaes alcoolizados,com centenas de criançasaos gritos, demasiado barulhento. Senti me roubada e enganada, ou os hotéisque já visitei de 5 estrelas eram um oasis, desde ilha canela, barcelona londres, paris, algarve, Marrocos,singapura, punta cana, veneza, e muitos mais, ou este que nãomerece mais de 3 estrelas. A nãodar a conhecer,muito menos a voltar. Profundamenteroubada

Carme Bella

Nov 01, 2021

5

El Grand Palladium Palace Ibiza..... espectacular, todo al detalle. Todo el equipo genial y en especial Ricardo Palerm, muy profesional y amable con toda mi familia. Gracias

Tina Verch

Oct 22, 2021

1

Cheap alcohol that was watered down. Poor food quality, not what you would expect for a 5 star hotel. Called reception 6 times to order room service, each time the call was disconnected. Poor standards Poor service. If you are looking for a 5 star hotel in ibiza I DO NOT recommend The Grand Palladium White Island Resort & Spa Hotel.

Gaynor Isabelle Tullis

Oct 22, 2021

5

We had a wonderful holiday at Grand Palladium Palace Resort. The food was absolutely delicious and staff couldn't do enough to make our vacation perfect. The Al-a-Carte restaurants were booked in the morning for the same night and were faultless. The bars are stocked with drinks to suit everyone (there was a delicious slush machine too). The rooms are very spacious and our maid Isabel, was so friendly and our room was spotless. There are plenty sunloungers at the pool areas and the beach is absolutely beautiful. The resort had plenty sanitizers displayed and masks were worn throughout the resort.We will definitely return to stay here. This is a very high standard establishment.

Hummel Tank

Oct 22, 2021

5

Great hotel, food was outstanding. Just a shame everything closed at 10pm during their covid restrictions. Rooms could do with updating but they had all the basic necessities. Very close to all the major beach clubs

Marilyn Farrell

Oct 08, 2021

5

Thank you each and everyone for a wonderful stay. Every single member of staff was so courteous helpful and hardworking. The spa experience and special gift of bubbly on my birthday made the day so memorable. Thank you

Montes Asociados

Sep 22, 2021

4

El lugar encantador la comida excelente y la atención de los camareros y empleados genial, menos una mujer que en la sala del bufete principal parecía que a los españoles no le caíamos tan bien. Bueno por una sola persona no estropeó nuestras estupendas vacaciones. Felicidades a todos. El Restaurante la Dueña excelente servicio y amabilidad. Vamos todos los años a Ibizaa este Hotel no habíamos ido pero volveremos otra vez.

Paul Brown

Sep 22, 2021

3

I have emailed this hotel 3 times now and no reply, 3 simple questions 1, when did you start to charge for mini bar drinks? 2, what "international drinks" are included 3, how much is your "new" indulgence package.I'm bringing all my family to your hotel on the 13th October and I sincerely hope it's as good as you make out. I have paid lots of money on this !I await your answers Paul brown

Janice Louis

Aug 27, 2021

5

I spent 4 nights with my best friend in this hotel. And we loved everything about it, the food, the staff, the service, the rooms (especially the comfy bed), the pools, the nearby beach, the hygiene and also the animators. It was all in all amazing. Very friendly people there and just a beautiful hotel. Great Location and area. I would go there again and also recommend it to my family and friends. Xoxo Janice

Christina Burger De Carvalho De Lourdes Martins

Jul 22, 2021

4

Hotel "all inclusive" , com otimas infraestruturas. Quartos muito bons e com bom espaço para arrumações, vista lateral para piscina, praia e aeroporto (se optar pelos quartos virados para as traseiras, que custam menos €100 por noite). A comida npo buffet é bastante variada, as saladas são top !!! e de excellente qualidade !!! Os restaurantes temáticosservem boa comida,, mas é um desespero conseguir reserva. O PORTOFINO é bom se se quiser almoçar á saida da praia, mas tem menos variedade em relação ao rest principal. Os professores de aquagym são muito bons e divertios. Mas não animação, creio que devido à pandemia. Os espetaculos noturnos deixam muito a desejar... mas pelos menos aqui os artistas trabalham. O pessoal da receção e da guest relations são TOP !!! De taxi, são 10 min até ao centro de IBIZA e o valor é de cerca €16.

Diana and Costin

Jun 18, 2021

1

Children's pool was not heated. That might not be the end of the world but there were safety hazards in it. A big screw on the slide stairs was coming loose and protruding outside. We informed the maintenance but ....nothing happened. Not even 1 h later...nobody came to fix it. Overall, the resort is definitely 5 stars. Maybe 3 but for that it is too expensive. Disappointing.

Costin Marinescu

Jun 07, 2021

1

I usually avoid posting negative reviews but now I simply believe it is good for future clients to know this. The hotel is definitely NOT 5 stars, it is falling apart and on top of everything, when we decided to leave since we were not happy with the services, the hotel refused to reimburse us for the days not stayed in the hotel. We are talking about over 3000 Euro that the hotel does not want to refund and they charged the whole amount upfront (that was suspicious to begin with). Regarding the hotel look at the photos and judge for yourself. ... Dear Eva R, on Booking.com I made a reservation for Palladium White Sands. Palladium Palace changed our reservation through a message on Booking.com and the only option we were given is simply cancel the reservation. Booking.com did not change our reservation, Palladium did. We decided to leave simply because the conditions were unacceptable for what we booked and paid for. There were also many safety issues on the hotel grounds and we could not risk out childrens' safety. While in the hotel, I called the reception the day before we left and told them we are leaving. The day we left, nobody at reception knew that we are leaving. You better check your communication protocols within the company. Obviously they do not work very good.

Janinagtb@hotmail.com Barros

Nov 22, 2020

5

Tudo top 5 estrelas...

Hasselbach

Sep 01, 2020

5

We had an absolutelly great time here! It's really luxurious, beautiful surroundings, everything is clean, the staff is extremely friendly. I can recommend this place to everyone who wants to have a wonderful sun holiday with the family. Best resort ever!

Ignacio Uriz

Aug 30, 2020

5

Great stay and views. The beach can be acess through the hotel, I've included some landmarks of the nearby beach. Every room has a small terrace. 100% recommend

Raquel Garcia

Aug 28, 2020

5

Very confortable

RossiIcq

Aug 16, 2020

1

Went there on July 2020 and paid over 2000€ with just two people for 5!!!! days. definitely not worth a 5 star hotel rating. In Germany you would rate this as 2-3 Stars. Rooms are very old and the beds terrible. Bathroom with old shower. The cleaning was okay. The Area is good, the pools are okay and a nice beach. The Staff was not very motivated. We only got 1,2 liter water (2 Bottles each Person - One Bottle is 300 ml) per day on the room with 2 people!!!! If we would like to have more water, we need to pay ! Just terrible in a 30°C area. Not recommendable

James

Jul 28, 2020

2

Generally ok. Clean rooms although several people had issues on day 1 with many rooms having a smell that you really wouldn't get used to. We moved rooms and that solved that problem. Several others were not so lucky. It's an all inclusive hotel so food and drink all provided. Foods is of a great selection and good quality. Specialty restaurants are nice but service is painfully slow. Don't go hungry! Can take over 2hrs with long breaks between courses. Sorting out meal the lights went out. Whilst they've moved another table outside where they could see what they were eating we got left along with another group to soldier on in the dark. I'd probably stay again if there were no other options but it wouldn't be first choice. If you want a sunbed you need to get up at 0630. This isn't policed and beds we saw were left unattended for 6hrs before the early riser came back to claim them. The hotel could do better.

Frannie154

Amazing place

5

I have been coming here for quite a few years now and have gone to twice a year as I love it so much. I have actually booked it for three times in 2019. Food is superb in all the restaurants, too...

416beckygomez

Awesome Stay

4

Everything about this hotel was great. The property is huge and theres so many things to do. The service was excellent and the food was great. There were not a lot fresh food options, like fresh fish...

dblckmn

Half Term Treat

4

Great place for Half Term fun. Close to the airport and good links to Ibiza Old Town. Good All-Inclusive selection of food and drink!! Only bad thing was the paper thin walls. Staff were particularly...

Toby W

A fantastic destination for our first trip to Ibiza

5

The facilities were only out done by the staff. All the team were so helpful and the food was the best we have had from a hotel stay. Then there was the effort made for Halloween - unbelievable...

EnDSymms

Fantastic Hotel

5

Me and my husband have just returned from our 10th visit to this hotel, it ticks every box from the friendly reception to the spacious rooms, great pools, excellent bars, superb specialised...

Bryan M

Relaxing Location to escape Ibiza

5

Over the years I stayed here during business trips and never really was able to enjoy the hotel as a relaxing getaway. Finally able to take advantage of all the amenities of the hotel. The staff...

Robert J

Great hotel with some lovely facilities

5

Stayed 22nd Oct to 29th Oct we booked through Jet2 holidays who were very good all round . This was our second visit this time with Daughter son in law and 15th month old grandson. You can...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Ibiza, Ibiza Airport (IBZ)

Flight Information