Hyatt Place Chicago/Naperville/Warrenville

Alexander Ralston

Aug 17, 2022

5

Grsar

Beatriz Lopes

Aug 17, 2022

3

Cama muito confortável! Café da manhã bom. O serviço de van às vezes se atrasa muito. Quando cheguei com 4 malas enormes ninguém me ajudou a transportá-las até o quarto. Não gostei disso.

Tim Musa

Aug 08, 2022

4

This worked out very well as a temporary oasis while the family was isolating. The kitchenette covered my basic needs. The breakfast was a pretty basic hotel breakfast. The only oddity I saw was that there was a large syrup container, but I saw no waffle maker. The second day I was there, one of the hot plates housed pancakes, but not the first day. And the eggs were fairly dry. The room itself was clean and comfortable, with a nice (tiny) desk that I was able to get a little done at.

Syed Ahmed

Aug 03, 2022

1

hospedado aqui no fim de semana de 13 a 16 maio. Tivemos um staycation para o aniversário do meu marido, mas foi terrível! A equipe racista da recepção com o nome de Veronica/Victoria não cumprimentou nem falou conosco quando tínhamos dúvidas. Entramos no local e procuramos os carrinhos para carregar a bagagem e tudo o que ela pôde dizer foi que não a temos e nos ignorou até que tivemos que chamá-la novamente para atenção no check-in. Posteriormente, quando íamos para o café da manhã e a cumprimentávamos, ela fingia não ouvir, mas não tinha problemas em atender ou ser legal com os clientes brancos. Os quartos não estavam em boas condições. Os pisos eram pegajosos e a cama e o sofá já viram dias melhores. Você pode ver mofo e mofo nas paredes. Eu não recomendaria este lugar a menos que você realmente não consiga encontrar um lugar melhor. Vá para o Marriott Bonvoy. Eles são respeitosos com você como patrono, independentemente da raça. Vá para Bonvoy ou Hilton, pois eles claramente não valem a pena reservar para qualquer visita ou viagem!

Diego

Aug 03, 2022

2

Room was ok, seemed clean, spacious, is nice to have a large fridge. However I have to say that the breakfast was really disappointing.Additionally the installations are a little old, air conditioner in my room was really loud.

Shelley Zottola

Aug 03, 2022

5

Regina!!! Ela foi tão útil e amigável! Estávamos em uma situação ruim com um hotel diferente (sujo, fedorento e não amigável); Regina sozinha nos deixou à vontade e nos ajudou a resolver o problema. Ela foi incrível!!! O hotel em si é ótimo também. Muito limpo e convidativo. Minha estadia foi apenas uma noite, mas meu irmão poderia ficar aqui por um tempo!! Obrigado Regina…você me tranquilizou!!!

Shelley Zottola

Aug 03, 2022

5

regina!!! ¡Ella fue muy servicial y amable! Estábamos en una mala situación con un hotel diferente (sucio, maloliente y no amigable); Regina sin ayuda de nadie nos tranquilizó y nos ayudó a resolver el problema. ¡Ella fue increíble! El hotel en sí también es genial. Muy limpio y acogedor. ¡Mi estadía fue solo una noche, pero mi hermano podría estar aquí por un tiempo! Gracias Regina… me tranquilizaste!!!

Syed Ahmed

Aug 03, 2022

1

Stayed here on the weekend of 13th - 16th May. We had a staycation for my husband's birthday but it was terrible! Racist front desk staff by the name of Veronica/Victoria did not greet nor speak to us when we had questions. We came into the place and looked for the trolleys to load the luggage on and all she could say was we don't have it and ignored us until we had to call her again for attention to check-in. Subsequently, when we go for breakfast and greeted her, she would pretend not to hear but didn't have an issue attending or being nice to the white patrons. The rooms were not in good condition. The floors were sticky and the bed and couch have seen better days. You can see mildew and mold on the walls.I wouldn't recommend this place unless you really can't find a better place. Go to the Marriot Bonvoy. They are respectful of you as a patron regardless of race.Go to Bonvoy or Hilton, as they are clearly not worth booking for any visit or travel!

Diego

Aug 02, 2022

2

Room was ok, seemed clean, spacious, is nice to have a large fridge. However I have to say that the breakfast was really disappointing. Additionally the installations are a little old, air conditioner in my room was really loud.

shelley zottola

Jul 31, 2022

5

Regina!!! She was so helpful and friendly! We were in a bad situation with a different hotel (dirty, smelly and not friendly); Regina single handedly put us at ease and helped us solve the problem. She was amazing!!! The hotel itself is great as well. Very clean and inviting. My stay was only one night but my brother could be here for a while!! Thank you Regina…you put my mind at ease!!!

Alejandro CAMACHO BARRERA

Jun 17, 2022

5

Hotel cómodo y tranquilo, ubicado en los suburbios de Chicago. Con vías de comunicación muy prácticas. Sus instalaciones cuentan con gimnasio y alberca, wifi entre otros estacionamiento amplio. Sus habitaciones son cómodas y bien iluminadas. Dan atención a viajeros que reciben tratamientos médicos especiales, además de ser un hotel que recibe mascotas.

Micheal Stinsman

May 17, 2022

5

Ótima localização para onde eu precisava estar durante a minha estadia e bastante, na maior parte. Durante minhas primeiras 2 noites, muitas famílias ficaram para o que parecia ser um evento de várias escolas estaduais, com crianças correndo para cima e para baixo no corredor e nas escadas. Embora, eu acho que o incidente mais alto foi a sirene do tornado que disparou do lado de fora da minha janela. Fiz essa viagem sabendo muito bem para prestar atenção ao clima e, na maioria das vezes, saber o que preciso fazer em caso de emergência. Também procuro os planos de evacuação para me familiarizar com a rota mais segura. Imediatamente encontrei as instruções para um incêndio, mas tive que procurar no quarto o livro de boas-vindas para ver se havia mais instruções para um tornado. Uma vez que finalmente o localizei em uma prateleira perto da TV, li o pequeno parágrafo que me dizia para me abrigar no banheiro se estivesse no meu quarto ou no corredor do saguão se estivesse no andar de baixo. Para aqueles que não lêem os livros de boas-vindas, pode ser benéfico adicionar essas instruções ao plano de fuga de incêndio na parte de trás da porta para que, quando a sirene tocar, os convidados saibam o que fazer e não procurem instruções na sala. Acontece que um tornado pousou não muito longe de nossa localização e eu sabia o que fazer quando a sirene tocou porque procurei a informação. Em uma nota diferente. Foi ótimo ter uma quitinete no quarto para que eu pudesse fazer minhas próprias refeições em vez de comer um monte de fast food o tempo todo. Área de estar confortável para relaxar antes de dormir em um travesseiro macio em uma cama espaçosa e cobertores quentes. Restaurantes, bares e lojas não estão muito longe da estrada. Eu definitivamente consideraria ficar aqui novamente se eu me encontrar de volta na área.

Belinda Thompson

May 17, 2022

5

Quando chegamos lá, o exterior não era muito atraente. A ponto de pensarmos em encontrar outro lugar para ficar. O edifício era muito simples. Claro que eles tinham churrasqueiras a gás que você poderia usar que eram de aparência limpa. Mas não estávamos lá para cozinhar. Eu estava fazendo uma cirurgia de manhã. Então eu precisava fazer as coisas como o hospital pedia. Mas nós entramos e o lugar era muito bom e a senhora atrás da mesa era muito legal e amigável. Contamos a ela sobre o que estávamos pensando quando chegamos. Ela riu junto com a gente. Fizemos o check-in e fomos para o nosso quarto. Fale sobre ficar agradavelmente surpreso com a forma como a sala era e quanto espaço tínhamos por toda a sala. Agora, quanto à cama... aquela precisava ser trocada por uma nova. Ele cedeu no meio um pouco. Eu não conseguia dormir com ele devido ao meu pescoço. Então eu dormi bem no sofá grande. Tim dormiu na cama, mas não conseguiu dormir muito devido à forma como a cama estava. Sim, vamos ficar novamente quando necessário. Apenas não o mesmo quarto/cama. Nós não tivemos tempo para passear para ver a piscina e tudo. Como estávamos ocupados nos preparando para minha cirurgia pela manhã.

Micheal Stinsman

May 17, 2022

5

Excelente ubicación para donde necesitaba estar durante mi estadía y bastante, en su mayor parte. Durante mis primeras 2 noches, muchas familias se quedaron para lo que parecía ser un evento escolar de varios estados, con niños corriendo por el pasillo y las escaleras. Aunque, creo que el incidente más ruidoso fue la sirena de tornado que sonó fuera de mi ventana. Hice este viaje sabiendo muy bien que debía prestar atención al clima y, en su mayor parte, saber qué debo hacer en caso de emergencia. También busco los planes de evacuación para familiarizarme con la ruta más segura. Inmediatamente encontré las instrucciones para un incendio, pero tuve que buscar en la habitación el libro de bienvenida para ver si había más instrucciones para un tornado. Una vez que finalmente lo ubiqué en un estante cerca del televisor, leí el pequeño párrafo que me decía que me refugiara en el baño si estaba en mi habitación o en el pasillo del área del vestíbulo si estaba abajo. Para aquellos que no leen los libros de bienvenida, podría ser beneficioso agregar esas instrucciones al plan de escape en caso de incendio en la parte posterior de la puerta para que cuando suene la sirena, los invitados sepan qué hacer y no busquen instrucciones en la habitación. Sucede que un tornado aterrizó no muy lejos de nuestra ubicación y supe qué hacer cuando sonó la sirena porque busqué la información. En una nota diferente. Fue genial tener una cocinita en la habitación para poder hacer mis propias comidas en lugar de comer un montón de comida rápida todo el tiempo. Cómoda sala de estar para relajarse antes de retirarse a una almohada suave en una cama espaciosa y mantas cálidas. Restaurantes, bares y tiendas no están muy lejos. Definitivamente consideraría quedarme aquí nuevamente si vuelvo a encontrarme en el área.

Belinda Thompson

May 17, 2022

5

Cuando llegamos por primera vez, el exterior no era nada atractivo. Hasta el punto de que pensamos en encontrar otro lugar para quedarnos. El edificio era simplemente sencillo. Seguro que tenían parrillas de gas que podías usar y que se veían limpias. Pero no estábamos allí para cocinar. Me iban a operar por la mañana. Así que necesitaba hacer las cosas como lo pedía el hospital. Pero entramos y el lugar era realmente agradable y la señora detrás del mostrador fue muy amable y simpática. Le dijimos lo que estábamos pensando cuando llegamos por primera vez. Ella se rió junto con nosotros. Nos registramos y nos fuimos a nuestra habitación. Hable acerca de estar gratamente sorprendido de cómo estaba la habitación y cuánto espacio teníamos en toda la habitación. Ahora, en cuanto a la cama... esa necesitaba ser cambiada por una nueva. Se hundió en el medio algunos. No podía dormir en él debido a mi cuello. Así que dormí bien en el gran sofá. Tim durmió en la cama pero no durmió mucho debido a cómo estaba la cama. Sí, nos quedaremos de nuevo cuando sea necesario. Simplemente no es la misma habitación/cama. No nos tomamos el tiempo de caminar para ver la piscina y todo. Mientras estábamos ocupados preparándonos para mi cirugía en la mañana.

Micheal Stinsman

May 05, 2022

5

Great location for where I needed to be during my stay & quite, for the most part. During my first 2 nights, a lot of families staying for what appeared to be a multiple state school event, with kids running up & down the hall & stairwell. Although, I think the loudest incident was the tornado siren that went off outside my window. I went on this trip knowing full well to pay attention to the weather, & for the most part, know what I need to do in case emergency. I also seek out the evacuation plans to familiarize myself with the safest route out. Right away I found the instructions for a fire but had to search the room for the welcome book to see if there is any further instructions for a tornado. Once I finally located it laying on a shelf near the tv, I read the tiny paragraph that told me to shelter in the bathroom if I am in my room or in the hall of the lobby area if I am downstairs. For those that do not read the welcome books it might be beneficial to add those instructions to the fire escape plan on the back of the door so when the siren goes off the guests know what to do and are not searching the room for instructions. Just happens that a tornado touched down not far from our location & I knew what to do when the siren went off because I searched for the information. On a different note. It was great having a kitchenette in the room so that I could make my own meals instead of eating a bunch of fast food the whole time. Comfortable seating area to unwind before retiring to a soft pillow in a spacious bed & warm blankets. Restaurants, bars & stores are not far down the road. I would definitely consider staying here again if I find myself back in the area.

Belinda Thompson

Apr 22, 2022

5

When we first got there the outside wasn't very appealing at all. To the point we thought about finding another place to stay. The building was just to plain. Sure they had gas grills you could use that were clean looking. But we weren't there to cook. I was having surgery in the morning. So I needed to get things done as the hospital requested. But we went on inside and the place was really nice and the lady behind the desk was really nice and friendly. We told her about what we were thinking when we first drove up. She laughed along with us. We checked in and went to our room. Talk about being pleasantly surprised how the room was and how much space we had all over the room. Now as for the bed....that one needed to be changed out for a new one. It sagged in the middle some. I couldn't sleep on it due to my neck. So I slept on the big couch just fine. Tim slept in the bed but didn't get much sleep due to how the bed was. Yes we will stay again when needed. Just not the same room/bed. We didnt take time to walk around to see the pool and all. As we were busy getting ready for my surgery in the morning.

Candy Johnson-Eich

Apr 17, 2022

1

O quarto é questionavelmente "limpo", há coisas marrons espalhadas por todo o teto, a mesa de jantar tem um schmutz óbvio e as cadeiras estão manchadas de sujeira. Sensação geral de nunca estar sendo limpo adequadamente. Absolutamente nenhum isolamento ou amortecimento de som entre os pisos. Tive os stompers falantes altos me manter acordado até as 2 da manhã, então eu pensei que estávamos tomando banho juntos quando eles nos acordaram às 5 da manhã para tomar um banho e a água parecia que estava fluindo pelo quarto. Área de café da manhã suja, comida por todo o chão e mesas deixadas por limpar. Não voltaria. 👎👎👎

Daniela Barrera

Apr 17, 2022

1

This has probably been one of the worst hotels I have experienced. The hotel had really outdated and over used furniture (The sofa cushion sunk into the frame from one side). If that wasn’t enough the pool water was beyond dirty. The water smelled and the walls felt grimey.

Indiana Berry

Apr 17, 2022

3

I have been to this place many times, but this time, I was somewhat disappointed. The staff was nice and accommodating.The room was not up to the reputation of the Hyatt house. This Hyatt house latex the cleanest that we were used to seeing in the rooms and the lobby. I was not impressedat all. Now, when I visit family and friends, I will have to find a better place to stay.

Candy Johnson-Eich

Apr 17, 2022

1

Room is questionably "clean" there's brown stuff splattered all over the ceiling, the dining table has obvious schmutz on it and the chairs are streaked with dirt. Overall feeling of not ever being cleaned properly. Absolutely no insulation or sound dampening between floors. Had the loud talking stompers keep me awake until 2 am then I thought we were showering together when they woke us at 5am to take a shower and the water sounded like it was flowing through the room. Dirty breakfast area, food all over the floor and tables left uncleaned. Wouldn't come back. 👎👎👎

Nicanor Poveda Tejada

Aug 17, 2019

5

Muy buena atención, amables, atentos, aseado, ambiente agradable, buen desayuno.

Alejandro Eduardo Hidalgo Dania

Aug 17, 2019

5

Súper bien Hotel

Martha Aguirre

Aug 17, 2019

1

Servicio pesimo!!!

Ryan C

Hyatt House Warrenville/Naperville, IL

5

Long term guest. Front desk, housekeeping & maintenance staff very friendly and helpful. Several maintenance issues needed to be addressed & never were, (out of order gym equipment, busted BBQ...

Journey35087146088

deepak

4

Nice experience, good to stay here. I recommend my friends and colleagues for this hotel. It is near to free way, Cleanliness is up to the mark and service is better than expected. Go and enjoy the...

GramCPA

Convenient for Families

4

My family (wife plus two kids age 5/8) stayed at this Hyatt House for one night while we were moving from one house to another in the area. Given we had two kids, we were looking for something with a...

Global225640

Awful Staff and Hotel

1

Total lack of customer service to deal with noise in the room above us despite several attempts to get the staff to address it. The people in the room had a dog, kids and a number of people in the...

Tar000

Stay Away!

1

The room had paint chips all over. The sofa was full of stains and sagged. And the bed - oh my lord! One of the worst I have ever slept on. Not only did it sink - but every time my partner moved - I...

Brandon5417

A great experience during a hard time.

5

I traveled here for 2 months of radiation treatments at the nearby facility. Not knowing what to expect. The staff was amazing during my stay, especially one of the hosts, Eboni, she made the stay...

KACA0623

Awful experience. Biohazard

1

was only there for 40 minutes. First room i checked into the lights were on and a maintenance guy was sitting on the couch watching tv. He was like â oh sorry I didnât know someone was checking in...

fbillie

Extended Stay

3

Convenient location. Directions to enter off Warrenville road should have a LARGER ENTRANCE and LIGHT Staff polite, helpful, and friendly. Always concerned if your stay in comfortable, at breakfast...

DEB2171

Excellent in every way!

5

Spotlessly clean and quiet hotel. Spacious room with a comfortable bed and great shower - the shower is like being at a spa. Everything in the hotel was up to date and well-maintained. I especially...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Chicago, Chicago OHare International Airport (ORD)

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