“The location was great. Hotel very clean and well maintained. The parking at hotel was convenient. The breakfast was excellent very fresh. Would stay again.”

“Good: - polite staff - breakfast included and it is decent - Rooms are spacious and have everything need for a comfortable longer than a day stay -central location - comfortable bed Bad: - TV and remote connection is really slow. Changing the channel is a chore - center of everything, but also comes with the live music that tends to end at around midnight - the gym lacks supplies and equipment Ugly: - our flight arrived before check in and rooms weren't available yet. That's fine with me to wait. Before checking in I specifically asked for a room that doesn't face the pub as I am a light sleeper - they will accommodate. Came back and was given the room right in front of the pub. Walked back and asked for another room and the junior staff had to argue with me that the pub street is not that loud. After some debate, I was shown a room at the P2 level - wasn't too happy, but I suppose. The manager came back at that time and heard my concern and was able to give me a room facing the Rogers Square. All this took extra half hour of walking around to rooms with my luggage. This situation could've handled better. - not much of a concern for me, but should be mentioned for others. The garbage can in the kitchen was not refreshed”