Residence Inn Tustin Orange County
15181 Newport Avenue, Near Santa Ana Zoo, Santa Ana, CA 92780, United States
Rating
4.5
Price Level
$$$
Rooms
149
Pets
Yes
15
May
Residence Inn Tustin Orange County, Santa Ana
Residence Inn Tustin Orange County
Offering a daily free breakfast this non-smoking hotel features guest rooms with free Wi-Fi. Disneyland is 15 minutes’ drive away. Satellite TV is included in all guest rooms at the Residence Inn Santa Ana Tustin. A fully equipped kitchen is provided and suites feature a separate living room. An outdoor pool and hot tub are available for guest relaxation at the Santa Ana Tustin Residence Inn. A fitness centre and business centre are also on site. Los Angeles International Airport (LAX) is 45 minutes’ drive away. The Santa Ana Zoo is just 3 miles away.
Price & Availability
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Overall
Wonderful
4.5
491 reviews
5
112
4
52
3
21
2
11
1
15
Customers Review
Value 3.8
Location 4.4
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.3
Amenities 4.3
Condition 4.6
Recomendation 90.7%
“This place is absolute trash. I’m disgusted. Never will stay at this chain ever again. Shower door almost fell on me WHILE I was showering. The maintenance man had the audacity to say it would be our liability simply because I requested he wait 15 min to fix it because I needed to get ready for a wedding. Requested house keeping to clean our room 2x and reminded them. We have stayed here for 7 days and did not get our room cleaned even once. A complete joke.”
— Atiya Shaikh
“This hotel is actively under renovation. Something they should be up front about before you arrive. It shows it’s age. Room was dirty with hair and dust everywhere. Carpet was wet in places with no explanation as to why. Had to have cleaners come just to feel ok with our room. Pull out in couch had nasty large stains. Had to have that removed. With renovations they couldn’t move us because they are down a floor. Breakfast was the same each day with waffles only one out of 6 days. Everything pre packaged. I stay at a lot of Marriott’s and this is one of the worst I have been in. It is just off the 55 and near the airport so it’s noisy outside not a pool oasis that pictures show. Basketball court is run down. Management offered us a handful of points for our bad stay and then never followed up or through on the promised room discount for how dirty it was. Many other hotels to choose in the area I would skip this one.”
— Paul Hager
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