“I've been staying at this hotel multiple times a year for like 8 years. I tried to get a room last night at 930pm. The front desk lady was super rude and very unaccommodating. She quoted me a price $50 higher than on the website and told me it was a $100 Cash only deposit. I immediately felt like she was trying to scam me. I mentioned on the website it was $72 and that it said a $75 refundable deposit. She was super rude and told me that was only for choice members, which I am, she then told me that if I do it online she cannot get me a room for 30 minutes because it won't go through her system. I have never been treated so rudely here. I expressed that and took my business elsewhere. Over the years I've stayed here there was always something crazy that happened(a broken fire alarm that went off for like 2 hours in the dead of night, moving furniture out of the rooms that took up the whole parking lot, construction where they were drilling loud early morning, and much more crazy stuff) I still chose to stay over and over because the front desk staff were Fairly pleasant and lenient on late checkouts and of course affordable. I am super bummed that it has changed and hired such rude staff. Hopefully you will discuss the importance of customer service to this lady and maybe I will continue to give you my business.”

“Very old and out dated. Tub and sink are both cracked. Bed way to soft. No breakfast like advertised not even coffee in rooms. Huge blue bin of laundry sitting outside. Steps to the beach in rough shape and when you get to top still have a half mile walk. Behind hotel there were mattress piled up. Do not stay here”