Experience Luxury at Home Palacio del Inka, Cusco, Peru

Home Palacio del Inka, a Luxury Collection Hotel, Cusco

Plazoleta Santo Domingo, 259, Near Plaza de Armas, Cusco, 08, Peru

Rating

4.8

Certificate of Excellence

2019

Price Level

$$$$

Rooms

203

Pets

May

Home Palacio del Inka, a Luxury Collection Hotel, Cusco, Cusco

Home Palacio del Inka, a Luxury Collection Hotel, Cusco

Price & Availability

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Overall

Wonderful

4.8

629 reviews

2761

381

100

Customers Review

Value 4.3

Location 4.8

Cleanliness 4.9

Comfort 4.7

Neighborhood 4.8

Amenities 4.7

Condition 4.8

Quality 4.3

Recomendation 91.3%

“The Manager, Carlos, was the most professional and kind human being. The wait staff were incredible, even giving my son a hot chocolate to go before departing. The building is stunning and the amenities are first class. Great bathtubs, linens, ambience, etc. would stay again!”

— Barbara Erickson

“The spa here is very nice and the staff is so friendly and accommodating! Yeni was the lady who performed my spa services and she was excellent! Very kind and patient! Even though she knows English very well, she allowed me to practice my Spanish with her while also doing an excellent job! Would highly recommend!”

— Michelle Masson

Customers review

Overall Wonderful, 4.8

Value 4.3

Location 4.8

Cleanliness 4.9

Comfort 4.7

Neighborhood 4.8

Amenities 4.7

Condition 4.8

Quality 4.3

Recomendation 91.3%

Rutemarque Crispim

Mar 12, 2021

Excelente hotel! Colaboradores super educados! Quartos limpos e organizados! Ambiente interno cheio de artes e decorações lindas! Localização perfeita!

Mauro Quispe Quispe

Feb 12, 2021

Es un lugar muy acogedor y hermoso

María Ysabel Alméstar

Jan 12, 2021

Sin dudas el mejor hotel de Cusco. Fuimos a tomar desayuno buffet en mesa por motivos del covid 19La atención 💯 puntos, se fijan en todos los detalles y realmente tienen una ubicación increíble.Maysa tip: por el momento están ofreciendo unos excelentes precios por los desayunos

Raquel Araujo

Dec 24, 2020

This hotel was so lovely. Emerson, the concierge, communicated with me promptly and early. He also welcomed me when I arrived. The hotel room was upgraded to a suite! I was beyond excited. The room was quiet even though there were other people in the hotel. The room was beautiful and they put a dessert that was delicious. The restaurant is top notch. For dinner, I ordered the fish with rice with squid ink and asparagus and the dessert was amazing. It was custard filled pepper with mango sorbet. For breakfast, I ordered egg benedicts with smoked trout.

Milenko Gervassi

Nov 12, 2020

Todos los servicios, buena atención.

Mara Mancilla

Nov 12, 2020

Amazing hotel! is an old monastery with culture and particular designs. The service is really good, the breakfast buffet have a lot of options, the waitress are attentive and helpful and the barman expiation about the pisco sour is fun a interesting (also free). I totally recommend the SPA service, I took the water option and it a big pool with different water pressure, a Jacuzzi and Sauna also the place is for few people so you will be able to enjoy it. Also the location is really good, it is in front of Convento de Santo Domingo de Cusco and like 10 min walking to Plaza de Armas. It is totally worth it!!! If you stay here try to visit all the things that the hotel offers!

Martin Rucana

Oct 12, 2020

Espectacular, inigualable, cálido e impecable 😍

William Diepeveen

Sep 14, 2020

Positive: Fantastic hotel, in an old castle where you are still able to see or even stay in the old remains/style (certainly if you book the colonial rooms). Very very very luxurious and already amazing to walk through. Breakfast is amazing, a massive variety with a very high quality. Also a-la-carte possible. The colonial rooms are very spacious and look amazing and have a great view. Service of the hotel is exceptional and very high level. Negative: At arrival we receive a number of extra's which are 'standard' included for specific rooms. However the extra's are not as nice as they seem; 25 USD gift card per day for the Spa is not really useful if everything is EXTREMELY expensive. All treatments are even twice as high as you would pay in The Netherlands. Secondly the one free Pisco Sour per person per day; if you don't drink Pisco Sour or don't drink alcohol at all, they are NOT willing to offer in alternative. This is really poor service. Thirdly; free internet (this is standard in ALL hotels in any large city in Peru). Lastly; other activities, if you request the hotel to arrange something you will pay 4 to 6 times as much as when you arrange it by yourself in the city. It was a nice experience, however completely overpriced. Not value for money.

Alan Araujo

Mar 12, 2020

Ótimo lugar, atendimento, quartos e café da manhã . Preço elevado.

Amanda Figueiredo Reis

Mar 12, 2020

Cama desconfortável, quarto razoável. Café da manhã ok. Atendimento muito bom.

Alexandre Rodrigues

Mar 12, 2020

Muito lindo aconchegante e com um serviço impecável mas nada se compara com o primor do restaurante

Pereira Junior

Mar 12, 2020

Excelente Hotel! Acomodações, Serviços e comida muito bons.

Renata Nicaretta

Mar 12, 2020

Certamente foi uma excelente escolha para hospedagem em Cusco. Atendimento e serviço impecáveis. O restaurante e o bar do hotel são tão bons que ficamos 7 noites e fomos 3 vezes. A comida foi excelente em todas as vezes e o bar tinha shows com piano de vez em quando. O quarto era espaçoso e super confortável.

Claudia Nigri

Mar 12, 2020

Os quartos são ótimos!!!! Limpos! Lindos!! Aconchegantes! O serviço é impecável!!! Adorei e o cafe da manhã maravilhoso!!!!

Daniel Piriz

Mar 12, 2020

Comodo, bien ubicado y atencion de primera. Las piezas basicas y premium son normales, pero tienen unas suites espectaculares.

Rach Slack

Mar 12, 2020

Highly recommend the tasting menu with wine pairing. Great food at a very reasonable price

James Keary

Mar 12, 2020

Amazing place to stay, close to lots of things. Excellent customer service. Gorgeous rooms. If you want an american luxury hotel experience, this is pretty close.

Guillermo Serra

Mar 12, 2020

Beautiful place to stay, it's full of history, art, and great people. When stopping by the front desk, all members are very kind, but Alida shines on top. Incredibly gentle and servicing, while professional and human! At the restaurant, try to get a table with Hector (waiter), who is a great person and very professional. The suite we had was very well conserved and made us feel like we were back 2 or 3 centuries in the story. Colonial furniture, painting, and art were an impressive combination. The property is pricy, but it worth every dollar spent.

Cheryl Nunez

Mar 09, 2020

Posh hotel with exquisite service. The bathroom was completely stocked including wash cloths! The breakfast buffet had every imaginable taste sensation of expert Peruvian cuisine and even familiar American comfort food. BTW: Believe me, You don't want to miss their fabulous croissants! Stephanie, in the hotel's gift shop, was friendly & helpful. And the sale rack had better prices on some gorgeous baby Alpaca sweaters. Such a treat!

Cheryl Nunez

Mar 09, 2020

Michelle Masson

Mar 07, 2020

The spa here is very nice and the staff is so friendly and accommodating! Yeni was the lady who performed my spa services and she was excellent! Very kind and patient! Even though she knows English very well, she allowed me to practice my Spanish with her while also doing an excellent job! Would highly recommend!

keo keo

Feb 25, 2020

From the moment you arrive the staff is welcoming and sincere. The atmosphere and the ambience is amazing. There is oxygen on hand for those who have not acclimated to the altitude of Cusco. The breakfast is amazing, I highly suggest getting the menu, it comes with the buffet and you can order to your hearts content. Elio is a must meet when being served. He is the definition of high end service. Diego is the must at night at the bar.

William Boland

Feb 23, 2020

Luxury hotel with many excellent and historic features. This will be a treat for seasoned Marriott Members that want to combine culture with modern luxuries. It's like a mix between a Ritz and an older Renaissance. But the staff are amazing, the breakfast was perfect, and the setting is incredible especially if you've never been to Cusco. Highly recommend

Ani Bagh

Feb 13, 2020

Worth every penny. The breakfast was the best I’ve had in a while. The service is superb. The spa is also the best hotel spa that I have used. The rooms are very comfortable, I slept like a baby.

Barbara Erickson

Dec 31, 2019

The Manager, Carlos, was the most professional and kind human being. The wait staff were incredible, even giving my son a hot chocolate to go before departing. The building is stunning and the amenities are first class. Great bathtubs, linens, ambience, etc. would stay again!

Pedro Diaz Giraudo

Mar 12, 2019

Excelente hotel. El servicio espectacular. Las instalaciones de primera. Tiene una historia increible y muchas sorpresas que no esperaba. Lo recomiendo a ojos cerrados... por lejos el mejor hotel donde he estado.

Claudia Jacobo

Mar 12, 2019

Toda una experiencia impresionante desde la bienvenida del personal súper amable y profesional, la propiedad hermosa y súper interesante, llena de arte e historia, la comida deliciosa. Totally worth it.

Laura Planchuelo

Mar 12, 2019

Maravilloso hotel. Situación estupenda, al lado caminando de todo. El lobby colonial era precioso, así como el patio, y la zona del desayuno. Los camareros súper agradables y atentos. De los mejores desayunos en mi estancia en Perú. Estuvimos dos veces, la primera nos dieron una habitación magnifica, enorme, y con vestidor y todo. La segunda vez nos dieron una habitación más pequeña, pero aún así buena. Las camas muy buenas. Precioso hotel.

Derek Huss

Mar 12, 2019

The staff, common areas, restaurant and bar make this an incredible place to stay. Rooms are historic and if that's your thing you'll love it. We had a deluxe and imperial suite between the family. Bathrooms are not luxurious and the rooms are on the small side. The location and high level of service do make up for whatever the rooms lack in luxury. We'd not hesitate to stay again.

AuroraM1997

Amazing hotel and service

While vacationing in Peru during March this year, the borders were closed and international travel went into a halt aiming to control the spread of the Covid-19. It was an unfortunate and unexpected...

C F

Beautiful Environment, Very Good Restaurant, OK Spa

The stay didn't start well, and the room we were in was terrible but after some back-and-forth that I wish had been shorter, the hotel management more than made up for it. The hotel itself is...

SeatOfMyPntsTravelr

Incredible property, location, and superb service

This property impressed me even before arrival. Because of a terrible airline I ended up missing a connecting flight and missing an entire day at this hotel. While stranded overnight I messaged the...

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