Grand Palladium Costa Mujeres Resort & Spa
Vialidad Paseo Mujeres, Near Playa Mujeres Golf Club, Isla Mujeres, 77400, Mexico
Rating
4.1
Price Level
$$$$
Rooms
670
Pets
No
from R$ 31,597.16
02
июн
Grand Palladium Costa Mujeres Resort & Spa, Isla Mujeres
Price & Availability
Select your room
Beachside Panoramic Junior Family Suite (Ocean View) ·
All Inclusive · 2 Queen Beds and 1 Double Sofa Bed, 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Junior Family Suite with Pool Access ·
All Inclusive
CMU.ABR_27%OFF FS - 27.00% discount
Cancel free of charge before Wed, 29 May 2024
Beachside Panoramic Junior Family Suite ·
Room Only
Beachside Panoramic Junior Family Suite ·
All Inclusive
CMU.ABR_27%OFF FS - 27.00% discount
Cancel free of charge before Wed, 29 May 2024
Standard Suite ·
All Inclusive
15% discount
Non Refundable
Beachside Panoramic Junior King Family Suite (Ocean View) with Extra Bed ·
Room Only · King
Beachside Panoramic Junior 2 Queen Family Suite (Ocean View) with Extra Bed ·
Room Only · 2 Queen
Family Room Family Selection Junior Suite Beachside Panoramic ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
285 reviews
5
3449
4
811
3
395
2
240
1
241
Customers Review
Cleanliness 4.3
Comfort 4.2
Neighborhood 3.9
Amenities 4.2
Condition 4.3
Recomendation 100%
“Very short in staff therefore service quality is really bad as u have to wait for long periods to be serve at any restaurant. Staff is friendly however they seem stress and struggle to manage many sections as clearly hotel management is not hiring enough people and is compromising quality and service.Try to call operators line, guest service and reception many times without no answer as our room was not made despite asking for it to the room attendant when we saw her on the hall and on previous calls, 7pm and the room was still not made. Terrible day experience.I highly suggest that you keep your standards and make sure you have a enough manpower to deliver a good service. Food at restaurant is average, tried the steak restaurant and the meat quality was very disappointing as well of service delayed, Thai restaurant far from being close to authentic Thai food, the Indian restaurant was fine and the service from Luciano was excellentas he went always beyond our needs. Moises the waiter at Isla Blanca offer also an excellentservice despite of being super busy as they seem short in staff.”
— Denise Villarreal
“Ronie and the other hospitality staff did a great job making sure we had everything we needed during our stay. The resort is beautiful and offered many activities to keep us occupied. The resort also partners with local companies to offer more excursions to explore mexico. The only downside was the food service was very slow due to lack of staff. I am hoping the resort will fully staff each restaurant after the COVID pandemic.”
— Reem Elbaba
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