Phone Number 939420650
The Ivens Hotel
Rua Capelo N. 5, In Lisbon (Chiado), Near Rossio Square, Lisbon, NA 1200-224, Portugal
Rating
4.6
Price Level
$$$$
Camere
87
Pets
No
26
mag

The Ivens Hotel, Lisbon

The Ivens Hotel

The Ivens Hotel

Price & Availability

Overall

Wonderful
4.6
46 reviews
5
17
4
0
3
0
2
0
1
0

Customers Review

Cleanliness 4.8
Comfort 4.7
Amenities 4.2
Condition 4.8
“Great ambiance, but this hotel has a lot to fix… service was poor from both the F&B outlets as well as the reception on some occasions, F&B overall quality was far below acceptable. Cool rooms and nice decor, although very small — hotel did not honor full Marriott Bonvoy benefits. Many other good options in town, I would avoid this one for the moment.”
— Gib Thrash
“A newly opened hotel in the city center of Lisbon with spectacular service.I have visited The Ivens Hotel and upon entering you felt very relaxed. The scent is nice and the staff immediately takes care of you. Everyone was very professional during the soft opening phase and everything was good. The rooms are very nicely decorated and have a nice scent. The turndown service even sprayed the bed with perfume. In my suite, I had two amazing bathrooms with Jo Malone amenities and a lot of space for clothing.The breakfast was a la carte due to COVID restrictions and the choice that was included in the B&B rate was small, however, for an additional charge, other items were available. The quality of the breakfast was really good and everything was fresh. I didn’t like that such a small choice for breakfast was included, other 5* hotels offer e.g. Eggs Benedict as a standard item. The gym in the hotel is located in the basement offering just really basic equipment like a treadmill or cross-trainer because there was restricted space. I hope they’ll get additional equipment like a TRX to make at least some core exercises. Our concierge had a good knowledge of the area and gave useful advice. He was attentive and remembered everything. The tasks were done very quickly and exceeded my expectations.The night before checking out they left a fragrance pouch I could take, which surprised me. Every detail is thought through in this property. All in all, I was happy and the service was nice to have a memorable stay.”
— Sahel Kapoor

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