The Reef 28
Calle 28 esquina 1 Nte Col Gonzalo Guerrero, Near Mamitas Beach Club, Near Playa del Carmen Main Beach, Playa del Carmen, 77710, Mexico
Rating
4.3
Travelers Choice
2020
Price Level
$$
Rooms
120
Pets
No
from $ 1,174.78
30
Jun
The Reef 28, Playa del Carmen
The Reef 28
The Reef 28 is Playa del Carmen's newest, hottest spot in what is small-batch, luxury hotel resorting. The Mexican brand, which embraces global chic with native authenticity, is giving guests a new kind if all-in experience. This leave-the-kids-behind, sophisticated es-cape is designed to segue easily from beachfront to roof-top to bar lounge. Brilliantly located, it's a get away, not just from the kids and Monday through Friday grind, but from the pre-fab escapism of conventional all-inclusive stays. During the day, guests can relax and tan at the stunning beach just down the street from the hotel, with access and special rates at the famous Mamita's Beach Club. The afternoon and evening can be spent on the Quinta Avenida (5th Avenue) where local bars and indigenous crafts shops meld into to world-renown eateries and luxury bou-tiques.
Price & Availability
Select your room
Deluxe Junior 2 Queen Suite ·
Room Only · 2 Queen Beds
Limited time offer
Non Refundable
Junior Suite ·
Room Only
Standard Suite ·
Room Only
15% discount
Non Refundable
Deluxe Junior King Suite ·
Room Only · 1 King Bed
Limited time offer
Non Refundable
Deluxe Junior 2 Queen Suite ·
Bed & Breakfast · 2 Queen Beds
Limited time offer
Non Refundable
Junior Suite ·
Bed & Breakfast
Cancel free of charge before Sat, 15 Jun 2024
Deluxe Room ·
Bed & Breakfast
Cancel free of charge before Mon, 17 Jun 2024
Deluxe Junior Suite ·
Bed & Breakfast
Junior Deluxe Suite ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 16 Jun 2024
Deluxe Junior King Suite ·
Bed & Breakfast · 1 King Bed
Limited time offer
Non Refundable
Deluxe Junior 2 Queen Suite ·
All Inclusive · 2 Queen Beds
Limited time offer
Non Refundable
Deluxe Master Suite ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Limited time offer
Non Refundable
Junior Suite ·
All Inclusive
Cancel free of charge before Sat, 15 Jun 2024
Deluxe Room ·
All Inclusive
Cancel free of charge before Mon, 17 Jun 2024
Deluxe Junior 2 Queen Suite ·
All-inclusive (food/beverages/snacks)
Deluxe Junior Suite ·
All Inclusive
Deluxe King Master Suite with Extra Bed ·
Room Only
Standard Master Suite ·
Room Only
Deluxe Junior King Suite ·
All Inclusive · 1 King Bed
Limited time offer
Non Refundable
Junior Suite ·
Full Board
Cancel free of charge before Sat, 15 Jun 2024
Deluxe Master Suite ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Limited time offer
Non Refundable
Deluxe Junior King Suite ·
All-inclusive (food/beverages/snacks)
Deluxe Suite ·
Bed & Breakfast
Cancel free of charge before Sat, 15 Jun 2024
Deluxe King Suite ·
Room Only · King
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Deluxe King Master Suite with Extra Bed ·
Bed & Breakfast
Deluxe Suite ·
Room Only
Cancel free of charge before Sat, 15 Jun 2024
Junior King Suite ·
Room Only · King
Deluxe Master Suite ·
All Inclusive · 1 King Bed and 1 Double Sofa Bed
Limited time offer
Non Refundable
Deluxe Suite ·
All Inclusive
Cancel free of charge before Sat, 15 Jun 2024
Deluxe King Master Suite with Extra Bed ·
All-inclusive (food/beverages/snacks)
Deluxe Suite ·
Full Board
Cancel free of charge before Sat, 15 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
829 reviews
5
4
3
2
1
Customers Review
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.6
Amenities 4.4
Condition 4.6
Recomendation 63.7%
“Absolutely loved Reef 28! The rooms are clean and updated. The beds were clean and so comfortable. I usually can't sleep if not in my own bed but I had the best sleep here. The shower was my favorite with the glass walls. Had breakfast at the hotel and it was delicious. They had an awesome omelet station and everything was very fresh. The hotel staff was very attentive and professional. Made us feel like VIP guests. Will definitely be staying here again.”
— Vanessa M
“Sadly, my experience with the spa has been one of in consistency. Incapable staff in the spa and front desk. No English spoken, making it impossible to navigate the hotel and services as well
As enjoy the experience
No managers are EVER available to resolve issues in the hotel or spa. Very sad :-(
UPDATE: after receiving a response from Reef I sent an email, as retested. As usual for this establishment, NO RESPONSE!
It was just for show! Your enjoyment of this property matters not. Only your money!”
— Jennel Gonzalez
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