Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307, Near Akumal Ecological Center, Tulum, 77774, Mexico
Rating
4.4
Price Level
$$$$
房间
349
Pets
No
從 $ 5,348.37
Destination: Tulum
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 成人
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
Conrad Tulum Riviera Maya, Tulum
Price & Availability
Select your room
Oversized 2 Queen Room (Tropical View) with Balcony ·
Bed & Breakfast
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
Bed & Breakfast
Oversized King Room (Tropical View) with Balcony ·
Room Only
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
Room Only
Oversized 2 Queen Room (Tropical View) with Balcony ·
Room Only
Oversized King Room (Tropical View) with Balcony ·
Bed & Breakfast
Standard King Room (Accessible) ·
Room Only · King
21% 特價
Non Refundable
Standard 2 Queen Room (Tropical View) ·
Room Only · 2 Queen
21% 特價
Non Refundable
Standard King Room (Tropical View) ·
Room Only · King
21% 特價
Non Refundable
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
Bed & Breakfast
Oversized King Room (Limited Ocean View) with Balcony ·
Room Only
Oversized King Room (Limited Ocean View) with Balcony ·
Bed & Breakfast
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
Room Only
Standard 2 Queen Room (Limited Ocean View) ·
Room Only · 2 Queen
21% 特價
Non Refundable
Standard King Room (Limited Ocean View) ·
Room Only · King
21% 特價
Non Refundable
Oversized 2 Queen Room (Ocean View) with Balcony ·
Bed & Breakfast
Oversized 2 Queen Room (Ocean View) with Balcony ·
Room Only
Oversized King Room (Ocean View) with Balcony ·
Bed & Breakfast
Oversized King Room (Ocean View) with Balcony ·
Room Only
Standard Double Room ·
Room Only · Double
Package Rate
Cancel free of charge before Sat, 15 Jun 2024
Standard 2 Queen Room (Ocean View) ·
Room Only · 2 Queen
21% 特價
Non Refundable
Standard King Room (Ocean View) ·
Room Only · King
21% 特價
Non Refundable
Standard King Suite (Tropical View) ·
Room Only
Standard King Suite (Tropical View) ·
Bed & Breakfast
Standard King Suite (Ocean View) with Spa Bath ·
Room Only
Standard King Suite (Ocean View) with Spa Bath ·
Bed & Breakfast
Governors Elegant King Suite ·
Room Only
Governors Elegant King Suite ·
Bed & Breakfast
Elegant Presidential King Suite with Kitchenette ·
Room Only
Elegant Presidential King Suite with Kitchenette ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
64 reviews
5
144
4
6
3
7
2
2
1
3
Customers Review
Cleanliness 4.9
Comfort 4.4
Amenities 4.6
Condition 4.7
“Booked 5 nights here as part of a 2 week break
My take
Brand new resort with a high end aesthetic, lots of natural limestone used in the construction which gives the resort a very premium feel
Friendly staff and good service, it's a new resort and I'm sure it'll become more refined, can't fault the enthusiasm or friendliness
There are 3 'beach' areas, 2 are artificial with no sea access but also free from seaweed with waves crashing into the rocks below the seawall, 1 actual beach but affected by seaweed
In terms of some of the other feedback
There are paths around the resort, no more than a 10 min walk from the furthest suite to the central area, all under shade so no need to call a golf cart every time
The food is a little lacking, not much variety in the menus and some of the options like Autor just didn't appeal at all
No upgrade as a Diamond but a very late checkout compensated for that
Overall a great 5 days, I'm sure the opening issues will be ironed out in no time”
— Andrew Fitton
“The property is wonderful and the architecture is really great. It's very evident that the staff are trying their best to please guests. However, I must say very honestly that this is not a 5 star experience at this point - it falls short in a number of very important areas which I'm sure they will eventually fix. First, and most importantly, the property is not wheelchair accessible as there are significant stairs near the lobby with no elevator access. Second, many of the staff do not speak English and it's very hard to communicate. Third, there are no printed menus for the restaurants so they are directing to QR codes which often don't work due to signal issues and also not helpful to guests who want to detach from their phones. In addition, I must say that the Hilton Honors experience was not great as we arrived in the evening and they still didn't have a room available for us for over an hour (the property is practically empty and this is not acceptable for a 5 star resort). Rooms are fairly small, nothing very special. Few smaller things to note, the TV channels are not working (they have some signal issue), we had a broken thermostat in the room and moving around the resort at times takes 20-30 mins of waiting for a golf cart. On the positive side, the people are really kind and we had a wonderful dinner experience in their Mediterranean restaurant. The staff in the restaurant were truly impeccable in their service and we are thankful for that.”
— Minati Acharya
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